Better Maps for Wayfinding

Maps are one of the bedrock tools in the wayfinding kit. They're important for orienting users to the space they're in, and an important first step in being able to appreciate and understand a place. Without the ability to create some sort of mental model of a place, no matter how rudimentary, it becomes harder… Continue reading>

Lessons from Legible London

The Legible London report is a comprehensive and highly readable study of pedestrian wayfinding in what is arguably one of the most complex major cities in the world. The report by AIG (now Applied) was commissioned in anticipation of the influx of visitors expected for the 2012 Olympics, and serves as a kind of master… Continue reading>


image credit: Ethan Labowitz Design/Build is a trend that I'm seeing more and more in the environmental graphics work that I do. Clients are increasingly looking for the turn-key approach that can provide them with a full-service solution from design through to installation. I understand the motivation from the client's perspective -- they only have… Continue reading>


I used to work with a very astute site manager at the National Capital Commission (NCC) in Ottawa, Canada. He spent an inordinate amount of his time managing land-use, or rather, land mis-use issues. The NCC owns much of the prime parkland in the capital region, including an extensive greenbelt with a sprawling path and… Continue reading>

Fly with NYC Parks

Paula Scher of Pentagram has recently completed an update of New York City's Parks Department identity. It's really nice work, well thought out and beautifully presented, just as you would expect from one of the world's top firms. Just one thing was bothering me though — I could not help notice the rather striking similarity… Continue reading>