Time Tracking

Time Tracking

I've always been a fan of being disciplined about time tracking in my consulting work. Whether we like it or not, the hour is the universally accepted unit by which the cost of consulting services is measured. I've seen and heard arguments that advocate strongly for consultants not using time-based billing. The theory is that… Continue reading>


There is a tide in the affairs of men. Which, taken at the flood, leads on to fortune; Omitted, all the voyage of their life Is bound in shallows and in miseries. On such a full sea are we now afloat, And we must take the current when it serves, Or lose our ventures. –… Continue reading>

Leave the Wolf

The xkcd comic above caught my attention when it was originally published a while back, and it came back to mind as I mulled over the usual year-end thoughts about New Year resolutions. There's a kernel of truth in that thing. So often we are carrying around things that we don't need, either physically or… Continue reading>

The Jargon Problem

I've always been fascinated with language and the ways it can be used. Clear, evocative prose expressed in an authentic voice is such a pleasure to read. It can be so difficult to get an idea across in an engaging way, that I truly admire anyone who can pull it off. Of course, language can… Continue reading>

Compassionate Design

I've been thinking a lot about the concept of compassion lately, and about how it relates to my work as a designer. It's a tricky concept. When you look for definitions of the word compassion, ideas like pity and suffering come up quite a bit. While they might fit some situations, they're not quite what… Continue reading>